Under this collaboration, First New York FCU has launched an ITM in one of the drive-thru access lanes of Saratoga’s Community FCU’s newly opened Ballston Spa Branch. This provides members of both credit unions as well as members of all Shared Branch credit unions access to a full-service branch and ITM in the Ballston Spa community. The ITM is staffed and maintained by First New York FCU and is available with extended weekday hours and Saturday hours. The terminal also performs as an ATM with 24/7 access.
Under the new collaboration, members of the credit unions can complete all routine teller transactions with guidance from a live teller, and members of other credit unions within the CO-OP Shared Branch network can use the ITM terminal to complete common shared branching transactions.