• Saratoga Business Report
Friday, 11 February 2022 14:55

Alaant Workforce Solutions Earns Prestigious National Recognition Featured

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ALBANY – Alaant Workforce Solutions, the leading professional workforce services firm in New York’s Capital Region, announced that is has once again earned prestigious national recognition for providing outstanding customer service to its clients and candidates. 

In winning the 2022 Best of Staffing® Client Diamond Award and Best of Staffing® Talent Award, presented by ClearlyRated, Alaant is among fewer than 2% of all recruiting firms in the U.S. and Canada to be recognized. The awards are based entirely on exceptional ratings provided by companies and candidates it serves. 

“We are thrilled to receive this prestigious recognition because it means we are successfully achieving our highest priority: providing impeccable customer service that exceeds the expectations of our valued clients and candidates,” said Miriam Dushane, Managing Partner of Alaant Workforce Solutions. “I’m proud to work every day alongside a team of outstanding professionals who truly care about the people and companies they serve, are committed to building careers and businesses, and passionate about delivering results.” 

This is the 6th consecutive year Alaant has earned the Best of Staffing® Client Diamond Award for its outstanding service to its clients. Alaant received satisfaction scores of 9 or 10 out of 10 from 88% of its clients, more than double the industry average of 41%. In addition, its Net Promoter Score of 82% – indicating it provides exceptionally high levels of service to its staffing clients – nearly tripled the industry average of 29%. 

Meanwhile, Alaant has been recognized in each of the four years it has applied for the Best of Staffing® Talent Award for exceptional service to its candidates. Alaant received satisfaction scores of 9 or 10 out of 10 from 74% of its placed job candidates, far above the industry average of 40%, and its Net Promoter Score of 70% nearly quadrupled the industry average of 18%. 

On average, both clients and placed candidates that work with winning agencies are twice as likely to be completely satisfied with services provided, as compared to those working with non-winning agencies, according to ClearlyRated. 

“Winners of the 2022 Best of Staffing Award have demonstrated their commitment to delivering exceptional service, even as COVID-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated CEO and Founder Eric Gregg. “These service leaders have kept the client, talent, and employee experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Staffing winners alongside feedback from their actual clients on ClearlyRated.com.” 

ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearyRated.com, an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials. 

These awards are the latest in a series of honors received by Alaant in recent years. For each of the past five consecutive years (2017 through 2021), Alaant has been named by Forbes as one of America’s Best Recruiting Firms. In addition, Alaant was selected by HR Tech Outlook as one of the nation’s Top 10 Employer Branding Consulting/Services Companies for 2019, and by NYS-SHRM in 2020 as one of the Best Companies to Work for in New York. 

With innovative practice areas such as Talent Acquisition Partnerships and Employer Brand Strategy, Alaant has helped more than 400 companies attract, acquire, engage, and retain well over 4,000 elite employees over the past decade. 

For more information on ClearlyRated’s 2022 Best of Staffing® Client and Talent Awards, visit https://www.clearlyrated.com/staffing. 

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