Local banks give business owners the best of both worlds: modern convenience combined with personal connection.
“We really try to work with the small business,” said Christine Mesick, Vice President of Adirondack Trust Company. “We customize what we do to each borrower.” The bank offers all the standard loans, including Small Business Administration (SBA) loan programs that offer low down payments and flexible terms. Express loans are also available.
Mesick said bank staff can tailor each loan to the needs of the company, working quickly as needed.
“When the Payment Protection Program hit, the teamwork that we pulled off to get that program out and that money into the community was pretty impressive,” Mesick remembered. “We were live the first hour it came up. The whole team was in here.” She even remembered the Bank President, Charles V. Wait, Jr., out on the floor taking drink orders and bringing food to employees. “It was like in ‘It’s a Wonderful Life’,” she said.
“There is a ton of history here with this bank and with this community,” Mesick noted. The bank has a lot of repeat business customers, and is always open to fostering new relationships. Some companies are referred to the bank by their accountants, Mesick said. Others find the bank on their own. “We get people who show up in the lobby. They can find us online. We try to keep ourselves accessible. And the bank’s been here forever; it’s not a new name.”
Mesick said one of the enjoyable aspects of her work is watching local businesses grow. She used the example of Lazy Dog Cookie Company of Ballston Spa, known for gourmet dog treats. “It started in the couple’s kitchen,” she said. “We started out with a small line of credit for them to buy inventory. They grew and grew, and now they lease a 10,000 square foot warehouse. We have their treats in our branches.”
Mesick said the important thing for businesses to remember when it comes to having a positive relationship with their local bank is to maintain open communication. “The more I know about you and your business, the more quickly I can react. It’s that constant communication, just staying in touch and getting to know each other.” Plus, the communication makes the experience of borrowing and lending more personal. “I’m having fun,” Mesick said.